Access at the festival
We’re committed to ensuring that the festival is as inclusive and accessible as possible. We offer a number of accessible screenings, Q&As and events, and will make reasonable efforts to meet any additional requirements within available resources.
Accessible screenings / events in person
Cinema screenings for customers who are D/deaf or hard of hearing:
Cinema screenings for customers who are blind or partially-sighted:
Accessible screenings / events online
English-language features and shorts on BFI Player will be made accessible with:
- Closed caption subtitles, including descriptions of non-dialogue audio, for customers who are D/deaf or hard of hearing
- Audio description for customers who are blind or partially-sighted
All pre-recorded introductions, Q&As, Screen Talks and events will have subtitles.
CC – BFI Player
Films on BFI Player with closed captions for customers who are D/deaf or hard of hearing.
AD – BFI Player
Films on BFI Player with an audio-description soundtrack for customers who are blind or partially sighted.
For access details of short films on BFI Player please see individual shorts programmes for details.
A limited number of tickets have been ring-fenced for customers with specific seating requirements, including aisle seats for guests with restricted mobility.
How to book
Call the Box Office 020 7960 2102 (lines open 11:30-20:30 daily*) and quote ACCESS
*From 10:00 on Fri 10, Mon 13, Tue 14 and Mon 20 Sep
Access tickets are available on a first come, first served basis and are subject to BFI Membership priority booking periods.
For more information about our festival venues across the UK, see our LFF venues page.
You might also be interested in our subtitled screenings – these screenings include films with English subtitles throughout, films with partial English subtitles, and films with no dialogue.
We welcome CEA Cardholders. The CEA Card is a national card scheme developed for UK cinemas by the UK Cinema Association. It enables a disabled cinema guest to receive a complimentary ticket for someone to accompany them when they visit a participating cinema.
Wheelchair / step-free access
For more information on access facilities at each cinema, visit our LFF venues page or contact the Box Office.
Our digital brochure is compatible with most screen readers. Please contact the Box Office for a large-print version.
Content and trigger warnings
Please see individual programme pages for information about content and trigger warnings.
A safe space
The festival is a place for everyone. If you are feeling uncomfortable, overwhelmed or just in need of a quiet moment, please ask one of the Front of House staff and they’ll be happy to help you.