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How to book

In return for their loyal support, BFI Patrons and Members enjoy priority booking for the Festival along with other great benefits all year round. For the best chance of getting the tickets you want, become a BFI Cinema Member. Save £5 if you join before the end of the Festival.

Booking dates

Monday 24 February: BFI Patrons extra priority booking opens by telephone and online at 11:30 AM.
Tuesday 25 February: BFI Champion Member extra priority booking opens by telephone and online at 11:30 AM.
Wednesday 26 February: BFI Cinema Member priority booking opens by all methods at 11:30 AM.
Monday 3 March: public booking opens.
Thursday 13 March: Last minute tickets will be released so do check back.
Alternatively, try your luck in the returns queue 30 minutes before each screening at the Box Office at each venue.

Ticket purchases are limited to two per performance.

Booking methods

Online: Log in or create an online account to book at bfi.org.uk/flare/myaccount.
Telephone: 020 7928 3232 (11:30 AM – 8:30 PM daily).
In person: ticket counter at BFI Southbank (11:30 AM – 8:30 PM daily).
Post: Members can return a postal booking form to BFI Southbank, Belvedere Road, London SE1 8XT, or drop it in the post boxes around BFI Southbank. Postal booking forms have been mailed to Members with the Festival brochure and are available to collect at the Ticket Office at BFI Southbank.

Opening and Closing Night Gala tickets

The Opening and Closing Night Galas are subject to a ticket ballot to ensure the fairest allocation of our most popular tickets. There are two screenings of each Gala and tickets will be allocated at random.

The ballot is now closed.

All those who enter the ballot online, will hear by email on 5 March and all those who were successful will be provided with instructions on how to claim their tickets. All those who enter the ballot by post, will be charged automatically and can confirm if they were successful by calling the Box Office on 020 7928 3232 (11:30 AM – 8:30 PM) on or after the 5 March. Please do not call before that date as the lines will be very busy.

Booking fees

BFI tickets are subject to a £1 booking fee per ticket, to a maximum of £3 per transaction, for telephone and online bookings. BFI Champion Members and BFI Cinema Members will not be charged these booking fees when booking Member discounted tickets. Please always make sure that you log in to your online account before you start booking to access all your booking benefits.

Ticket exchange and refunds

BFI Festival tickets cannot be returned, exchanged or refunded. This applies to all customers including BFI Members at all levels– Champion, Cinema and Supporter. BFI Members, at all levels, can redeem existing ticket credits against Festival tickets when booking by telephone or in person. Sorry but this service is not available online.

Please note that it is against the BFI’s ticket policy to sell BFI tickets for more than their face value and that any customers found doing so will have their tickets cancelled.

Gift Aid tickets

The BFI is a registered charity and by choosing to give an optional donation as part of our Gift Aid ticket scheme, you are providing much needed additional support to the BFI’s cultural and educational programmes.

Festival calendar

Festival calendar (PDF, 49KB)
Digital Festival brochure
Programme changes

BFI Membership

Get to the front of the queue. BFI Members enjoy priority booking and benefits year round.


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