Accessibility

We offer a number of accessible screenings and events, and will make reasonable efforts to meet any additional requirements within available resources.

Accessible screenings at BFI Southbank

For Deaf visitors and those experiencing hearing loss:

DS: Subtitles that include descriptions of non-dialogue audio
BSL: British Sign Language interpreted introductions, Q&As and events

For customers who are blind or partially-sighted:

AD: Films with an audio-description soundtrack with narration including descriptions of key visual elements. Headphones are available on request at the venue

Screenings for neurodivergent audiences, with their companions and assistants:

Relaxed: Screenings where house lights will remain on a low level, the volume will be turned slightly down, and you will be able to make noise. There will also be a quiet space for you to use near the auditorium and you can leave and return at any point during the screening.

Subtitled screenings

You might also be interested in our subtitled screenings – these are films with on-screen English subtitles throughout. All subtitled screenings have either printed transcripts or live-captioning of their introductions.

• See all accessible screenings

Booking access tickets

Please visit in person or contact our dedicated Box Office to book.

Telephone: 020 7960 2102 (lines open 12pm to 7pm Monday to Saturday, 12pm to 6pm Sunday, and 12pm to 9pm during the festival)
Email: [email protected] using the subject line ‘ACCESS’.

We welcome calls using text relay services.

Access tickets are available on a first come, first served basis and subject to BFI Membership priority booking periods.

A limited number of tickets have been set aside for customers with specific seating requirements, including wheelchair spaces, aisle seats for guests with restricted mobility, and seats with a clear view of the stage for lip reading or of the interpreter for BSL-interpreted screenings and events.

We welcome CEA Cardholders (enabling card holder to one free companion ticket). For more information, please visit ceacard.co.uk

Venue access

BFI Southbank has wheelchair and step-free access. For more information contact the Box Office or visit our BFI Southbank Access information page.

Festival brochure

You can download the BFI Southbank June guide (PDF), which is compatible with most screen readers. Please contact the Box Office for a large-print version.