Our venue map

Download a PDF of our venue map

Accessible facilities

If you use a wheelchair or scooter

All our screens are accessible by lift or step-free depending on which entrance you use. If you book a wheelchair space, you'll be able to book a companion seat next to you. We also accept the CEA card, which means your companion can book their ticket for free.

To book a wheelchair space and companion seat, call us on 020 7960 2102 or email [email protected] (with the subject line 'ACCESS') before your screening.

More information on our screenings and events with access provision..

Lifts and step-free access

BFI Southbank is a multi-level building with lifts available to access each floor.

The maximum dimensions for a scooter or powered wheelchair for these lifts are:

• 880mm wide
• 1330mm long

The maximum weight for the lifts is 340kg.

Find out about step-free access in our screens.

Accessible toilets at BFI Southbank

Wheelchair accessible and ambulant toilets are in the:

• screen NFT1 foyer (next to BFI Riverfront)
• Riverfront Balcony Bar
• main foyer (next to the Mediatheque)
• screen NFT2 foyer

Additional wheelchair-accessible toilets can be found in:

• mezzanine level corridor (opposite the Blue Room)
• ground-floor corridor (next to the lift)

We have nine gender-neutral toilets in the building. They are:

• by the Riverfront Balcony Bar
• next to screen NFT2
• behind screen NFT3 in the lobby on the mezzanine level

Toilets are labelled on our venue map.

Storage for wheelchairs, scooters, and prams

We can safely store your wheelchair, scooter or pram in our foyer, next to the box office. Ask a member of staff to help you, and collect it again whenever you're ready.

If you have a guide dog

We welcome guide dogs (and assistance animals) at BFI Southbank and can accommodate them in our screens and other spaces. We can provide drinking water for your animal.

If you'd like us to look after your animal during your screening or event, call us on 020 7960 2102 or email [email protected] (with the subject line 'ACCESS') before your screening.

Quieter areas

BFI Southbank is a complex and busy building that some may find overwhelming. If the venue gets too busy or overwhelming, you can use a quiet space. If you cannot find these, just ask a member of staff.

Mezzanine on upper level

You can take stairs or a lift to the Mezzanine area above the box office. There are seats and tables you can use.

Library on ground level

The BFI Reuben Library is also a quiet space away from the noise of the foyer and it’s free to use. Find out more about the library.

What else to do at BFI Southbank

Explore our riverside venue, from coffee and cake to Blu-ray shopping.

Eating and drinking

Enjoy a range of different food and drink options at BFI Southbank. All our eateries are accessible and we have large print menus available.

Learning and exploring

Dive into decades of archive film and television in the Mediatheque, or explore the books and documents in our library.