Access at the festival
We are committed to making the festival as welcoming, inclusive, and accessible as possible for everyone, and will endeavor to meet your access needs.
Accessible screenings and events
We offer screenings with descriptive subtitles (DS), audio description (AD), Relaxed screenings (autism friendly), and BSL interpreted introductions, Q&As and events.
Accessibility options, including descriptive subtitles and BSL interpreted introductions and Q&As, may be added to screenings at a later stage, including after tickets have gone on sale.
Booking access tickets
Please visit in person or contact our dedicated Box Office to book.
Telephone: 020 7960 2102 (lines open 10:00am to 8:30pm daily)
Email: box.office@bfi.org.uk and quote ACCESS
We welcome calls using text relay services.
A limited number of tickets have been set aside for customers with specific seating requirements, including wheelchair spaces, aisle seats for guests with restricted mobility, and seats that ensure a good view for lipreading or of the BSL interpreter for BSL interpreted screenings and events.
Access tickets for accessible screenings are kept aside even if general tickets for a screening are sold out.
Access tickets are available on a first come, first served basis and are subject to BFI Membership priority booking periods.
If you’re a CEA cardholder
We welcome CEA Cardholders. The CEA Card is a national card scheme developed for UK cinemas by UK Cinema Association. It enables a disabled cinema guest to receive a complimentary ticket for someone to accompany them when they visit a participating cinema. For more information, please visit ceacard.co.uk
Wheelchair and step-free access
All venues other than the Prince Charles Cinema have wheelchair and step-free access. For information about access facilities, visit the LFF venues page or contact the Box Office.
BFI Southbank – Regrettably, the lift at our main Lightbox entrance is currently out of order. To access BFI Southbank from Theatre Avenue please use the Black and White corridor entrance on your left hand side, further up Theatre Avenue (as you head towards the river).
Alternatively, you can access BFI Southbank from the Atrium entrance (on the ground level by the Hayward Gallery). We apologise for any inconvenience this may cause.
Download our digital brochure
Our digital brochure PDF and its plain text version is compatible with most screen readers. Please contact the Box Office for a large-print version.
Content advice
We acknowledge that some films and works contain distressing themes, scenes, language and references that may be triggering to some audience members. To help you decide if a particular screening or event is for you, please see individual programme pages for content and trigger warnings (including use of flashing imagery) as well as age recommendations and certificates, or visit our content advice page.
LFF Expanded
For details of access for the LFF Expanded exhibition of immersive storytelling at Bargehouse at Oxo Tower Wharf, please see our LFF Expanded Access page.
We’re here to help
During the festival, if you are feeling uncomfortable, overwhelmed or just in need of a quiet moment, please ask one of the Front of House staff and they’ll be happy to help you.
If you need any assistance or have any questions or feedback about Access at the BFI London Film Festival, please contact our Accessibility Coordinator at Sophia.Yau-Weeks@bfi.org.uk.
Become a Member
Get early booking access and enjoy year-round benefits with BFI Membership.
Join todayFestival brochure
Download our digital BFI London Film Festival 2023 brochure, compatible with most screen readers.
Download brochure