We offer a number of accessible screenings and events, and will make reasonable efforts to meet any additional requirements within available resources. Accessibility options may be added to screenings at a later stage, including after tickets have gone on sale.

Accessible screenings / events in person

Cinema screenings for customers who are D/deaf or people experiencing hearing loss:


Subtitles for the D/deaf and people experiencing hearing loss – English language films with English subtitles and descriptions of non-dialogue audio.

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British Sign Language (BSL) interpreted introductions, Q&As and events.

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Cinema screenings for customers who are blind or partially-sighted:


Films with an audio-description soundtrack via infra-red headsets (available on request).

Find out more

Accessible films online on BFI Player

English-language shorts on BFI Player will be made accessible with:

  • Closed caption subtitles, including descriptions of non-dialogue audio, for customers who are D/deaf or people experiencing hearing loss
  • Audio description for customers who are blind or partially-sighted

Booking tickets

To book access tickets or ask any questions about access, please contact our dedicated Box Office number on 020 7960 2102 (lines open 11:30 to 20:30 daily) or email box.office@bfi.org.uk. We welcome calls using text relay services.

Access tickets are available on a first come, first served basis and are subject to BFI Membership priority booking periods.

Subtitled screenings

You might also be interested in our subtitled screenings – these screenings include films with English subtitles throughout, films with partial English subtitles, and films with no dialogue.

CEA cardholders

We welcome CEA Cardholders. The CEA Card is a national card scheme developed for UK cinemas by the UK Cinema Association. It enables a disabled cinema guest to receive a complimentary ticket for someone to accompany them when they visit a participating cinema.

Venue access

BFI Southbank has wheelchair and step-free access. For more information contact the Box Office or visit the BFI Southbank access page.

Festival brochure

Download the accessible version of our brochure.

Content and trigger warnings

Please see individual programme pages for information about content and trigger warnings.

A safe space

The festival is a place for everyone. If you are feeling uncomfortable, overwhelmed or just in need of a quiet moment, please ask one of the Front of House staff and they’ll be happy to help you.

We welcome your feedback.